art-chaput-and-beth-pannbackerAfter celebrating 65 years of business in the same family-run company, established in 1945 by F.P. Chaput, Beth and I are retiring and have sold Chaput Rootmaster to Blue Sky Plumbing and Heating.

I began working alongside my dad in the sewer repair business when I was seven years old. After I graduated from Englewood High School I attended Western State College. Soon after college I began serving my five-year plumbing apprenticeship and became a licensed Master Plumber in 1975. My wife, Beth Pannbacker, came into the business in 1994 to implement computer management of the customer database and accounting. Since then she has assumed many other roles in managing the company. Our son, Eric, graduated from Cherry Creek High School and from the University of Puget Sound. He returned in 2004 and began working in the business. He was responsible for increasing the volume of the heating and cooling component of the business in addition to assisting in the marketing and management of the company.

In the earliest years of the business, sewer lines and drain cleaning were the major focus. When I took over the business in 1976, I expanded to all types of plumbing repair and remodel work and also had a specialty in boiler repair and replacement. In the early 1980’s I became fully licensed in all types of heating, air conditioning and ventilation and the business began to expand in that area. With an expert technical staff, friendly dispatchers, and a focus on client satisfaction, customers were ensured a memorably good experience each time service was provided. With a strong commitment to customer satisfaction, the company was one of the winners of the Gold Star Award from Better Business Bureau every year since the inception of the award, and we were always proud to be rated as an A+ member.

Solving problems and promoting comfort and efficiency with a high level of customer service was always the foundation for our company. Following the death of our son, Eric, Beth and I retired June 1, 2011.

Thank you to all who have been loyal to us over the years. Many of you have become our friends and we are pleased to leave you in good hands. We believe that Blue Sky Plumbing and Heating will continue to serve you with high standards and great customer service.

— Art Chaput